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FAQs

As per New Zealand government, hostels and hotels can start accepting new arrivals from the day the alert level is dropped to Level 2. YMCA hostel will resume welcoming its guests from the day we are on alert level 2.

Unfortunately, City Lodge and YMCA hostel do not offer self catering rooms and guests will not be able to effectively self isolate themselves. We are not accepting bookings for guests who have been asked to self isolate themselves. We suggest you to book yourselves at accommodation properties that offer self catering rooms.

As you will not be able to effectively isolate yourself at our properties, you can contact us and request for free cancellation and look for alternate accommodation option.

As long has you are not showing any symptoms of infection and have effectively completed the process of isolating yourself, you are welcome to stay at YMCA Accommodation.

Reception is operational 24 hours.

Check in is 2;00 pm. Check out is 10:00 am 

Paid parking available only overnight, please check with reception

Yes, however alcohol consumption is prohibited in dorm rooms and restricted areas around the Hostel.

Not inside the hostel premises.

Yes all rooms have internet access. 

Your card will be held as room security.

You will be required to pay $50 deposit which will be refunded to you on the departure if the room has no damages or incidentals.