Terms and conditions
Terms of Use
1. Acceptance of Terms
By accessing and using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, please refrain from using our website.
2. Bookings and Payments
Booking Confirmation: All accommodation bookings made through our website are subject to availability and confirmation. A booking is confirmed only when you receive a confirmation email from us.
Payment Options: We offer flexible payment options, including paying at the time of booking or upon arrival. Payment methods accepted will be specified during the booking process.
Cancellation Policy: Cancellation terms vary depending on the type of booking. Please refer to the specific cancellation policy provided during the booking process.
3. Guest Conduct
We are committed to providing a safe, secure, and friendly environment for all guests. By staying at our accommodation, you agree to:
Respect Others: Conduct yourself in a manner that does not disturb other guests or staff.
Adhere to Policies: Follow all house rules and policies provided upon check-in or displayed within the premises.
Prohibited Activities: Refrain from engaging in illegal activities or behavior that could harm others or damage property.
Failure to comply with these guidelines may result in immediate termination of your stay without a refund.
4. Website Use
Content Accuracy: While we strive to ensure that all information on our website is accurate and up-to-date, we do not guarantee the completeness or accuracy of the content.
Intellectual Property: All content on this website, including text, images, logos, and graphics, is the property of YMCA Accommodation Auckland or its licensors and is protected by intellectual property laws.
Prohibited Use: You may not use this website for any unlawful purpose or in a way that could damage, disable, or impair the website's functionality.
5. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy]() for information on how we collect, use, and protect your personal information.
6. Limitation of Liability
To the extent permitted by law, YMCA Accommodation Auckland shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or accommodation services.
7. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the revised terms.
8. Contact Us
If you have any questions or concerns regarding these Terms of Use, please contact us at:
YMCA Accommodation Auckland
Cnr Pitt St & Greys Ave
Private Bag 92150
Victoria Street West
Auckland 1142, New Zealand
Phone: 0800 534 535
Email: accommodation@ymcaauckland.org.nz